Help Center

FAQ

Return Policy

Change of Mind Returns

Delivery Method

Are the prices shown including GST?

Is product documentation available online?

Lead times and backorders

Why are some parts never in stock?

If my part does not arrive by the due date?

I have a technical question about a product we bought through Fastron

Warranty Returns

Why does my Solid State Relay or Diode/SCR show current flow even though the device is switched off and blocking the current path?

Why does my part look different to the picture on the product page?

Shipping Policy

Shipping and Returns Policy

Shipping and Returns Policy

Can I pick my goods from Fastron Head Office?

Troubleshooting

Parts Testing

Fastron In house parts testing

Technical Support

Technical and Sales Support

Free Technical Advice

Additional Consultation fees

Fastron Offered Services

Semiconductor Testing

On Site or in House Semiconductor Testing

Installation and Commissioning Services

Installation and Commissioning

General Terms

Terms Of Service

Office Location

Where is Fastron's Office Location?

Does Fastron have more than one office